EGCC Lab Printing Policy

Computer Lab Printing Policy 
Eastern Gateway Community College
Effective August 2016 

Eastern Gateway Community College, in an effort to promote a greener environment, has implemented a network print auditing system. The auditing system will track and maintain printer usage to eliminate the waste of paper, to reduce the cost of printer maintenance, and to reduce the cost of ink and toner incurred by the college for unauthorized, as well as excessive printing. College printing privileges are provided in support of EGCC’s educational mission. The following are some basic guidelines that should be followed.

  1. Printers are for use by currently enrolled students and EGCC employees.
  2. College printers shall not be used for personal or commercial purposes.
    (invitations, signage, bulletins, etc).
  3. Printing or duplication of copyrighted material (instructional manuals, textbooks, journals, etc.) is strictly PROHIBITED based on copyright law.

Each student will be charged $0.05 per page for black and white printing and $0.35 per page for color printing.  Staff and faculty will be audited for departmental budgeting purposes but not limited in printing.

Students may keep track of their print usage through the print audit client on each student lab computer at Eastern Gateway Community College.  When a student logs onto a computer, a pop-up window will show up on the desktop providing the balance of their account for printing.  At each Eastern Gateway Community College location, there are designated areas that you can pay to add credits to your printing account.  Here are the locations.

At the Jefferson County Campus:
Between the hours of 8am - 4pm, see the cashier located in room 2627.
Between the hours of 4pm - 9pm, see the evening coordinator located in room 2300.

At the Valley Center:
Between the hours of 8am - 4pm, see the cashier located at 139 Boardman Street.

At the Warren Center:
Between the hours of 8am - 4pm, see the cashier located at 139 Boardman Street.

Printing Prices:
$5.00 for 100 B/W Prints (this equals 14 Color Prints)
$10.00 for 200 B/W Prints (this equals 28 Color Prints)
$15.00 for 300 B/W Prints (this equals 42 Color Prints)
$20.00 for 400 B/W Prints (this equals 57 Color Prints)
$25.00 for 500 B/W Prints (this equals 71 Color Prints)

Non EGCC Students Using Jefferson County Campus Library or the Valley Center Info Commons

Non-Students or non-employees of EGCC, who are provided a guest log in to access the computers in the Jefferson County Campus Library or the Valley Center Info Commons, are required to pay for all printing. When a Guest account prints, a pop-up in the bottom right hand corner of the screen will display a message saying:

“ATTENTION!!! Your document has been held in a queue. You must pay to print this job. Please see the Cashier or the Evening Coordinator to add money to your account."

Guest users will need to print at the copier with the coin op, or see the Cashier or Evening Coordinator to pay for their prints. Once the Guest has paid for the prints, they will be able to go to any copier, login using the Guest credentials and print their document.

Guest Printing Prices:
$0.10 per page for black and white
$0.70 per page for color 

NOTE: Guest accounts for student testing will not be charged a print fee.

Print Refunds:
Once a print job has been released to print, it cannot be stopped. The user needs to verify the number of pages and content on the pages before sending to the printer and releasing the job at the printer. If for some reason there is a technical problem with a print job, for example a paper jam or if the print job is not properly printed, the user can request a refund of their print credits to their account. They must either submit a support ticket by sending an e-mail to or they must see a representative from the Department of Technology Services, located in room 2018 at the Jefferson County Campus or room A104 at the Valley Center to process their refund. 

EGCC Lab Printing Policy