How to Log In to Self-Service

  1. Your account information for Self-Service is e-mailed to your EGCC Student e-mail account. Once you login into your student e-mail you will find an e-mail from with the subject of New Self-Service Account.
  2. Default Username will look like JDoe99 which is the first letter of your first name + first 17 characters of your last name + last 2 digits of your EGCC ID#. Your EGCC ID# appears on both the bill you receive from Eastern Gateway Community College and your acceptance letter.
  3. Your password is randomly generated by the system; the best way to make sure you can log in to Self-Service is to copy and paste the password into the password field of Self-Service.
  4. Next you will want to open the Self-Service Homepage. You can log in at under Current Students > Self-Service or at
  5. Enter the username and password provided to you in your e-mail for Self-Service then click Log In. 
  6. After you log in you will be prompted to change your password and enter a security question. Your password should be at least 8 characters long and include lower-case and upper-case letters, numbers, and at least one special character, like !, @, #, $, %, ^, &, *, or _.
  7. Once done, click Update. After you click Update, you will see a page saying your Self-Service password and security question have been updated successfully!
  8. Click on Self-Service Home to return to the homepage. From there you can retrieve your grades, financial aid information, schedule, register for and drop classes.

Click here for a manual with visual aids