Return Policy
For returns, please reach out to us directly via email or our Facebook page listed below:
- Email: printshop@egcc.edu
- Facebook: EGCC Print Shop
Open Educational Resource (OER) Return Rules
- Returns of full-price and sale merchandise must be made within 10 days of your purchase or order date.
- Products must be unused, unworn and in good condition.
- Shipping and handling costs, and other charges are non-refundable.
Return Restrictions
If you choose to return or exchange your online purchase to the EGCC Print Shop, you must present your online purchase receipt displayed during checkout. Without a receipt, you will be offered an exchange for the current selling price of the item.
Damaged or Defective Merchandise
In the case of items being defective or damaged during shipment, please contact our team immediately.
Receiving Credit for your Return
- You can expect a refund for purchase within 30 days of our receiving your return. Your refund will include the cost of the item, plus any applicable sales tax.
- Sorry, shipping and handling costs are non-refundable